Managing readmissions is an important component of maintaining your organizations financial success. One of the more effective means of reducing readmissions is post-discharge phone calls. These calls can ensure that your discharged patients have obtained their prescriptions, made their follow-up appointments, understands their discharge instructions and more. If there are any problem areas, the patient will be connected with the appropriate resource to resolve the problem. Data tracking for these patients will provide you with valuable information regarding the strengths and weaknesses of your discharge education process and provide opportunities for improvement.